As organizations invest in electronic access control, physical keys are often treated as legacy—a backup measure, not a primary control. But in industrial facilities, keys remain critical. Control rooms have mechanical locks; substations have cabinet locks; emergency shutoff systems have padlocks. If your key management is informal, your physical security is compromised.
A mature key management program treats keys as accountable security assets. Every key is tracked, controlled, issued only to authorized personnel, and recovered when no longer needed. This requires discipline, documentation, and periodic audits.
Key Control Framework
Start with an inventory: what doors, cabinets, and equipment require keys? Classify them by sensitivity. Critical keys—those that access DCS rooms, electrical infrastructure, or emergency controls—should be tightly managed. Administrative keys for maintenance rooms or storage areas can have looser control. Establish a master key policy and document the lock/key mapping.
For critical keys, implement segregation: no single person should hold keys to an entire system. If a key is compromised, a single employee cannot exploit it. This requires coordination but significantly raises the cost and complexity of an insider attack.
Issuance, Use, and Recovery
- Key Custody Ledger: Maintain a log of who holds which keys, when issued, for what purpose, and when recovered. Use a physical lock box with limited access, or a digital system with audit trail. Never allow informal key circulation.
- Duplication Control: Establish a policy on key duplication. In many cases, only authorized locksmiths should be able to duplicate critical keys. Unauthorized copies are a major vulnerability.
- Inspection Schedule: Periodically inspect high-value key storage. Ensure keys are accounted for, no duplicates exist, and the physical lock box is secure. Quarterly inspection is typical.
- Emergency Procedures: If a key is lost or a holder leaves the organization, rapidly change the lock or rekey it. Document the action and communicate it to all relevant personnel. This is often overlooked and creates lasting vulnerabilities.
Transition to Electronic Access
Electronic access control is superior for accountability and audit, but mechanical locks will exist in your facility for decades. Rather than ignore them, bring them under the same governance as electronic controls. Many organizations implement a hybrid approach: electronic access for primary entry points, mechanical locks for emergency or backup access.
Key management is unglamorous but essential. We help manufacturers implement key control programs that provide real security without administrative burden. Let's discuss your key management posture.
This article was written by the Cascadia OT Security practice, which advises Pacific Northwest data centers and manufacturers on industrial cybersecurity. For engagement inquiries, reach our practice team.